What Is My Phone Number Country Code
Looking for the Telstra contact number? In this guide, we embrace all the different methods for contacting Telstra Australia. Whether you're an existing Telstra customer, or simply interested in getting in bear on to receive more info virtually their mobile, broadband, or entertainment services, read on to discover the best Telstra contact method for your query.
| Telstra Contact past Department | Telstra Telephone Number |
|---|---|
| Main Telstra Number | xiii 22 0 |
| Telstra Tech Support Number vii days a week: 7am-11pm AEST | thirteen 22 00 |
| Telstra Faults Number | xiii 22 00 |
| Telstra Number for Multilingual Services | 1800 241 600 |
| Telstra 24/vii Platinum Tech Support Open 24/7 | 13 75 87 |
| Business Concierge Tesltra Tech Support | xiii 29 99 |
| Telstra Number for Financial Hardship Monday to Friday: 8:30am - 7pm | 1800 531 951 |
| Send a message to Telstra | Message Telstra |
Telstra Australia now offers one phone number for most of their customers' needs. Since 2021, all Telstra calls are free to local numbers, national numbers, and mobile phones.
To speak to a customer service representative, you tin can call Telstra at 13 22 00 between 7am and 11pm AEST, Monday to Friday.
The xiii 22 00 Tesltra contact number can exist used for:
- General Questions
- Telstra Billing Enquiries
- Help with My Account, billing, and payments
- Telstra Tech support
- Telstra Faults
- Aid to choose a Telstra phone, cyberspace or mobile program, bundles or an entertainment programme
- Lodging a complaint or giving feedback
If you need interpretation services, Telstra customer service likewise offers multilingual back up. For free translation and estimation, call 1800 241 600.
A Telstra live conversation feature is available through the company's website which allows you to message with a alive person and receive help with the following:
- Accounts, billing, and payment help
- Telstra plans and services, including NBN & mobile phones
- Tech support
- Complaints & compliments
- Telstra Opening Hours
- The Telstra call centre is open up 7 days a week from 7am - 11pm AEST.
- Telstra customer support vía chat is open 24/7.
- Telstra Business Concierge Tech Support is open 24/7.
- Telstra Platinum is open 24/7.
- The Telstra Financial Hardship team is open Monday to Friday, eight:30am - 7pm AEST.
My Telstra Account
The Tesltra My Account, otherwise known as MyTelstra, is the name of the visitor'southward online account direction service which is available 24/seven at my.telstra.com.au.
With the My Telstra Account, yous can view and pay your bills, actuate and recharge your prepaid services, track your orders, sign up for new services such as Telstra Television set, and notify them that you are moving house. Below we particular several features relating to the online account.
You tin can access MyTelstra online from your figurer, or you lot can use the MyTelstra app. You will be prompted to enter your Telstra user ID. You will need to sign up for a MyTelstra if you don't take one yet.
24/7 Telstra Alive Conversation
Just like on the website, the online account and My Telstra app back up live chat messaging, allowing you to contact Telstra 24/seven.
With in-app messaging, you can contact the company whenever yous please, and Telstra client service volition get back to y'all as soon as possible. Unlike other providers' live chat features, you can go out the messaging page and wait for a response without exiting the live conversation. This allows y'all to pick up where you left off when a customer service amanuensis responds during business organisation hours.
Telstra Faults You may exist able to resolve Telstra Faults on your own by consulting the Tesltra Outages page. If not you tin can call the Telstra Faults main line at: 13 29 99.
Telstra Webmail
If you lot take a Telstra webmail account, this can also can exist accessed from either the Telstra webmail login page or via your My Account.
It'south important to note that to log in to your webmail account, y'all'll use your Telstra email address as the username, whereas signing in to your online Telstra My Account to view your billing history is done with your Telstra ID.
If you lot want to add Telstra webmail to your phone, Mac, or Windows, it will crave a special setup process.
To set upwards your webmail on your mac, phone, tablet or computer, use the following information:
Incoming Telstra webmail details:
- Account blazon: IMAP (so your emails volition update across all devices) or Pop (for a specific device only)
- Incoming server accost: imap.telstra.com
- Incoming server port: 993
- Encrypted connection: SSL
Approachable Telstra webmail details:
- Outgoing server address: smtp.telstra.com
- Outgoing server port: 465 (recommended) or 587
- SMTP authentication: On
- Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587
Bigpond Webmail Login
Bigpond is now called Telstra Webmail! If you demand to access your Bigpond account, you can now log in using Telstra Webmail.
Bigpond is no longer around! Telstra still owns the brand name Bigpond. However, the Bigpond brand was dissolved by Telstra in 2016 and was replaced past the Telstra Brand.
This left many people wondering...How practise I My Telstra Bigpond email account?
If you lot still have a Bigpond email address, you can go on to employ your Bigpond account like normal by logging in at bigpond.com.
To log in to your Bigpond e-mail account, visit: signon.bigpond.com and but enter your user username and your password like normal.
Go along in mind, that instead of your BigPond username you can also use your email address.
My Telstra App
The My Telstra app is an extension of your online business relationship that is available through your smartphone. The app makes it easy to manage your account on the go.
With the My Telstra App, customers can:
- Manage their account information, view and pay bills, check data usage, and recharge prepaid telephone plans
- Get troubleshooting and tech help, track orders, and cheque for service interruptions
- Go far-app customer back up via 24/7 Messaging
- Shop for Telstra products and get rewards
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Telstra 24/7 Platinum Tech Support
Telstra Platinum is the company's expert aid for devices, abode tech, and software available over the phone and online. Whether you lot need 1-off back up or you already have a Telstra Platinum subscription, you contact Telstra 24/7 for whatsoever tech support and help you might need either online or over the phone.
| Telstra Contact Hours for Tech Support | Telstra Contact Method |
|---|---|
| Telstra Platinum Open 24/7 | 13 75 87 |
Telstra Concern Contact - Concierge Tech Support
Telstra business customers accept access to Telstra tech support via the Telstra business concierge service.
To contact Telstra tech support near a problem with your business connectedness, Telephone call: 13 22 99
Telstra Pay My Neb & Prepaid Recharge
Telstra offers many ways to pay a phone or internet pecker, including online, by phone, or in person.
For customers experiencing fiscal hardship, they offer bill payment assistance through payment extensions and financial back up. If you're experiencing whatsoever sort of financial hardship, contact Telstra customer service to find out your options.
For Telstra Bill Enquiries Call: xiii 22 00
Telstra Pay My Pecker
Telstra pecker payments can be fabricated online, over the phone, or using BPAY however it's recommended to ready a direct debit, so yous tin fix and forget your billing and never miss a Telstra bill payment. Beneath you can detect all the means to pay your Telstra pecker.
| Type of Payment | Telstra Contact Method |
|---|---|
| Online | Pay online immediately |
| Direct Debit | Prepare direct debit online |
| BPAY | Telephone call your financial institution and use Telstra Biller Code: 23796 |
| Over the phone | thirteen 22 00 |
| In-person | Available at whatever Telstra store or Australian Post Function |
Telstra Contact for Financial Hardship Support
If you're experiencing financial hardship and are unable to pay your bill you tin can contact Telstra Australia for assistance with getting a payment extension, suspending a service, finding a cheaper mobile plan or cheaper broadband plan, or applying for regime support and assistance. You can contact Telstra's financial hardship team either through the in-app messaging service or by calling 1800 531 951.
| Telstra Contact Hours | Telstra Contact Number |
|---|---|
| Telstra Financial Hardship Monday to Friday: 8:30am - 7pm | 1800 531 951 |
Prepaid Telstra Recharge
If you have a Telstra prepaid telephone program, you tin recharge it any number of means:
- On your My Telstra app or online account
- Telephone call #100# using your Telstra prepaid phone
- Recharge online
- Redeem Telstra Plus points towards a recharge voucher
- Prepare upwardly car-recharge through the app
You can recharge your mobile plan using a MasterCard, Visa, or PayPal account, and y'all can check your electric current recharge balance via the online account or on the My Telstra app.
Telstra Complaints Resolution Process
If you're unhappy with your service, you tin e'er submit a formal complaint to Telstra Australia.
The easiest way to contact the Telstra complaints team is through the company's mobile app. Once you have lodged a complaint, you will be assigned a complaints case director who volition contact you within one business day. However, if you don't wish to use the My Telstra app, you can submit a complaint via an online complaints class, by telephone, or by postal service.
| Telstra Complaints Contact Method | How to Contact Telstra Complaints |
|---|---|
| Telstra Contact Number | Phone call xiii 22 00 and say "complaints" |
| Telstra Complaints Postal Address | Telstra Complaints Locked Bag 20026 Melbourne VIC 3001 |
| Telstra Complaints Over the Telstra App |
|
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What Is My Phone Number Country Code,
Source: https://selectra.com.au/broadband-mobile/providers/telstra/contact
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